SOUTH BEND, IN — Merly Mears of Steel Warehouse was selected as the winner in Abtrex’ first annual Customer Satisfaction Survey raffle. Abtrex’ quality system recently achieved their ISO9001:2008 certification. As part of their dedication to customer service and continual improvement, they now offer incentives to their customers who complete and return post-job customer satisfaction surveys.
All customers who fill out the survey will receive a 1% discount on their next order. They are also entered into a raffle to win airfare for two people anywhere in the 48 contiguous United States. Merly’s name was drawn randomly and he will be using his prize to fly him and a friend to Billings, Montana to fish for brown trout on the Yellowstone River.
Merly is the Maintenance Planner at Steel Warehouse’s South Bend facility. Merly contracted Abtrex to rubber line a steel pickling tank in December of 2012. The survey he returned for that job was drawn randomly as our 2012 winner.
Be sure to fill out the survey on your next Abtrex project for your chance to win!